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  Terms and conditions  
 
  1. All prices are F.O.B. from El Monte , California and shipped FedEx Ground or by other suitable transportation.
  2. All newly established accounts are required to make payment by COD cash, credit card, wire transfer funds or a full payment in advance by check.
  3. All shipments outside of U.S. continental are required to pay by COD cash, credit card, or pre-payment.
  4. All international accounts are required to make payment by U.S. funds in advance.
  5. We accept Visa, Mastercard, American Express and Discover cards.
  6. All prices are subject to change without notice.
  7. $100.00 minimum order. A $10.00 service charge will be assessed on orders less than $100.00.
  8. Terms or COD company check is available to accounts with approved credit.
  9. A handling charge of $20.00 will be assessed for all returned checks.
  10. No shipments on past due accounts.
  11. Past due accounts will not be allowed on any discounts, specials, key man program, freight allowances, and payment terms.
  12. A late charge of 2% per month will be assessed on orders with any unpaid balance 30 days over the due date.
  13. Possession of a price list does not constitute an offer to sell. Promate reserves the right to accept or reject all orders.
  14. A $5.00 service charge will be assessed for each drop shipment.
  15. When the consignee refuses COD shipments, all postage freight and COD charges will be billed to that account.

PAYMENT

  1. Please make check payable to Promate System Corp.
  2. Please pay by invoice number and oldest invoice first.
  3. Remember to note the invoice numbers on your payment.
  4. Any deduction taken on specific invoices at the time of payment must be explained. If an error occurs on Promate invoices regarding invoiced items, pricing, shortages, credit memos, please notify Promate immediately with the specifics.

 

FREIGHT ALLOWANCE AND SHIPPING POLICY

  1. No freight allowance given on special, discount or close out items.
  2. No freight allowance given with orders under $1,200.00.
  3. “Full Freight Allowed” (F.F.A.) to accounts within the continental limits of the United States on shipments of $1,200.00 or more by the most economical mode of transportation.
  4. Delivery by Promate to carrier constitutes delivery to the purchaser. All claims for damaged materials or articles missing in transit must be made to the carrier within 15 days from the receipt of the order.

RETURN AND REPLACEMENT POLICY

  1. Merchandise may not be returned without prior approval and must be freight prepaid.
  2. Defective merchandise must have a return authorization number (R.A.#) placed on the outside of the shipping box and enclosed with a note of explanation.
  3. A 15% restocking charge will be assessed for return of salable merchandise.
  4. Claims must be made within 15 days from the date of sales.

WARRANTY

  1. One-year limited warranty from date of purchase applies to original owners only, and only for manufacturing or material defects.
  2. Promate reserves the right to void warranties when product is not maintained properly or used for other purposes than intended.

PROMATE NOBILIA DEALER PROGRAM

Promate Systems offers unique products and programs giving you the opportunity to make excellent margins:

Dealer Level Minimum Annual Purchases Opening Order Discount
Dealer $0 $0 $0
Silver $2,500 $500 5%
Gold $5,000 $1,000 10%
Platinum $8,000 $1,500 15%
  1. Account performance is reviewed quarterly to ensure that your commitment is on track. Promate has the right to adjust discount levels at any time.
  2. Continuing Nobilia dealers will begin each New Year at the last level maintained from the previous year. Opening order is not required for continuing Nobilia dealers.
  3. Account showing no activities in a consecutive 6 months period will be deleted from Promate Nobilia dealer program.
  4. Nobilia dealer application must be completed and approved by Promate in order to participate in the program.
  5. Past due account will not be allowed with any specials or Nobilia benefits until past dues are cleared.

RENTAL EQUIPMENT PROGRAM

  1. Purchasing of 6 or more items from each of the following listed equipment will receive 15% discount from dealer prices.
    • DF300E, DF300, RG100, RG050
    • OC350, OC300, OC450, OC400, OC500, OC500L
    • MG040, MG030, MG020, MG010, GP400, GP200, GP100
    • BC700, BC600, BC200
  2. To receive the discount, be sure to mention the “Rental equipment program” at the time of placing the order.
  3. A one-year manufacturer warranty provided for all “rental equipments” but no warranty is given for wear and tear of the equipments.
  4. Dealers are prohibited to resell rental equipments.